CapWIN Data Services

CapWIN Data Services provides customized access to our backend data infrastructure through CapWIN InfoShare.  This solution allows agencies with existing data systems and mobile client software to efficiently and securely access various data sources accessed and/or maintained by CapWIN.  For example, the Baltimore City and Anne Arundel Police Departments currently use CapWIN Data Services to access Maryland Driver’s License Photos through CapWIN’s dedicated Web Services infrastructure.  New Web Service solutions are currently under development and will enable additional CapWIN data, such as CapWIN Incident Data (including real-time field updates), to be shared with external systems.

CapWIN Operations Support Services

CapWIN Operations Support Services provides remote and on-scene support to participating first responder agencies related to pre-planned events and exercises.  CapWIN support staff can provide human and technical resources in advance, during, and post event follow-up activities (“hotwash”) including event log and reporting services for individual agencies.  CapWIN can also support conference and training activities related to specific events.

CapWIN Training Services

CapWIN Training Services provide quality hands-on instruction to public safety, Transportation and other public safety professionals. Among others, the courses include CapWIN User Training, Agency Administrator Training, Train-The-Trainer, Introduction to Computers for Public Safety, and Handheld User Training.

The CapWIN Training Center features state of the art touch-screen laptop computers, PDA's, an interactive touch-screen whiteboard, multiple projectors, DVD/VHS players, wireless microphones, and surround sound audio systems all specifically chosen to enhance the training experience.  CapWIN has created an Online Training Resources website designed to provide access to training materials, support documents as well as interactive refresher training courses. Please visit our Training web site for more information.

CapWIN Technical Consulting Services

CapWIN Technical Consulting Services provides direct IT consulting support to first responder organization across a range of technology development issues.  From specific data solution support (programming) to technical assessments and request for proposal (RFP) support including requirements review/development, CapWIN staff are pleased to use our unique and substantial experience in first responder data integration, development and implementation in support of other public safety, transportation/transit, and emergency management agencies.